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    Home Complaint form

    Complaint form

    Damaged item or not all materials received?

    Fill in the complaint form as completely as possible below. The form is then forwarded to our sales department. We will contact you within 1 workday for a solution.

    • The order number starts with # and has 5 numbers.
    • Please fill in your email address and phone number
    • Max. file size: 512 MB.
      It is possible to upload photos of the damaged products.
    • This field is for validation purposes and should be left unchanged.
    Contact

    Helpdesk@pyrasied.nl
    +31 (0)6 82763867
    Frequently asked questions

    Our Helpdesk is available on working days between 8:00 and 17:00.

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    Neem contact met ons op
    Zakelijk +31 (0)58-7676100 Aldebaranweg 3, Leeuwarden (showroom alleen op afspraak)
    Webshop +31 (0)58-7676100 (whatsapp-contact mogelijk tussen 8:00-17:00)
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    Mandatory VAT-number
    Dear customer, From 1 July 2021, new VAT rules will apply to Dutch businesses. Due to this new legislation, we have decided to only deliver to foreign customers with a VAT number. It is therefore not possible as a private customer to order in our webshop without a VAT number. We will of course be happy to refer you to a reseller.